Cancellation & Refund Policy

ZERO-MIND currently focuses on digital products, digital information and services. The specific offer page may provide additional or more favourable cancellation or refund terms.

Cancellation

A cancellation request may be made before delivery or fulfilment has begun. Contact zerobrainidea@gmail.com with the offer name and payment reference.

Refund eligibility

Refund requests are considered for duplicate payments, non-delivery, inaccessible or materially defective digital content, material misdescription, or where required by applicable law. Requests after a digital item or service has been fully delivered may be reviewed based on the specific circumstances and offer terms.

Processing

Approved refunds are returned through the original payment method where supported. The time for the refunded amount to appear is controlled by the payment provider and the customer's bank or payment network.